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The final checkout price includes VAT, tariffs, and shipping costs.
What is the operating temperature of M2000?
Charging: -30 to 40°C / -86 to 104°F/Recharging: -30 to 40°C / 86 to 104°86
Where will M2000 be sold and delivered in this crowdfunding project on Kickstarter?
Shipping and Availability
- Shipments can be made to 19 countries: United States*, Canada, United Kingdom, Austria, Belgium, Czech Republic, Germany, Denmark, Spain, Finland, France, Croatia, Italy, Luxembourg, Netherlands, Poland, Portugal, Sweden, and Australia.
- ETaker M2000 Power Backup Kit is only available in Canada and the United States*.
- ETaker M2000 Home Power Kit is only available in the United States*.
*Shipments cannot be made to Alaska, Hawaii, US territories, or PO boxes.
Should you have any further questions, please ask. We're happy to help.
Can M2000 be used as a UPS?
Yes, the UPS Power is:
US: 1400W
EU, UK, and AU: 2000W
Can I use a different brand's solar panel to charge M2000?
Yes, provided the solar panel operates within the 12-50V range.
Which solar panels are compatible with M2000?
The solar input supports a 12-50V solar charger with an XT-60 connector. If you use an 12-32V charger, it supports a maximum current of 10A, while a 32-50V charger supports 25A.
How should I store M2000?
- Turn off all the outputs when not in use to avoid battery from draining.
- Store in a dry, cool area.
- Check the battery capacity weekly. If the battery level drops below 30%, charge the power station to 100%. Fully charge it once every 3 months.
What is M2000's charging power from a wall outlet?
US and CA: 1200W Max
EU, UK, and AU: 1200W Max
JP: 1200W
How can I charge my EV with M2000?
Simply connect your EV to the M2000 using an AC to EV charging cable. This seamless connection allows you to replenish your EV's battery using the power stored in the M2000, providing a reliable and convenient charging solution.(To enhance EV charging capabilities, it is recommended to incorporate two additional units of the M2000, resulting in an expanded 4KW capacity)
What types of AC output ports are available?
US and CA: 1 type.
(6 ports with 120V/2000W, )
UK: 1 type.
(3 ports with 2000W)
EU: 1 type.
(3ports with 3000W )
JP: 1 type.
(100V: 6 ports with 2000W)
AU: 1 type.
(230V: 6 ports with 3000W)
Does M2000 feature maximum power point tracking (MPPT)?
Yes, M2000 includes MPPT.
What functions does ETaker Energy Router provide?
ETaker Energy Router serves as the first home energy solution with functionalities such as:
1. Backup Mode: A whole home backup energy system that switches the home power source from the grid to M2000 during blackouts.
2. Self-Consumption Mode: Working with an existing roof solar system, it can charge during the day and discharge at night.
3. Time-of-Use Mode: Powering the home during On-peak hours, and being charged during off-peak hours, to save electricity bills
Can M2000 be charged from an EV charging station?
Certainly, you will need to purchase an EV charging station to AC converter, and then connect it to theM2000's AC charging port for charging.
Which ports can provide 240V and what are their main uses?
This 240V outlet is only available on Energy Router ET200, not on the flat of the M2000. It is essential to have two M2000 units connected to Energy Router ET200 to access this outlet. The interface type is NEMA L14-30R.
1. Used for EV charging.
2. Used for powering high-wattage appliances such as washing machines and dryers.
3. Used for powering an inlet box and transfer switch Box for emergency backup power during power outages.
4. Used for powering RVs.
Does M2000 support Wi-Fi and Bluetooth?
M2000 supports both Wi-Fi and Bluetooth.
Can power be supplied to M2000 via the AC input port and XT-60 DC input port simultaneously?
Certainly, simultaneous charging is possible;With priority given to solar charging. When the solar charging power is less than the allowable power of the battery, AC charging will be initiated simultaneously.
Can M2000 run 120V output and be charged simultaneously?
It can only bypass 120V power to the loads.
Can M2000 be integrated with the electric grid to sell back excess power?
No, M2000 home energy system does not have the capability to send excess electricity back to the grid.
Is M2000 weatherproof?
No, M2000 is not designed to be weatherproof or waterproof.
Is there an app to control M2000?
Yes, users can use ETaker app for controlling and monitoring M2000.
Does ETaker provide an international warranty for M2000?
The warranty for the M2000 is available only in the country or region of purchase.
What should I do in case of a malfunction?
Please contact Etaker customer service department at support@ETakerpower.com for assistance
Are extra shipping fees required for add-ons?
No, shipping fees for add-ons are covered by ETaker.
Why did I see a disclaimer on the project page that said, "The reward is not guaranteed"?
If you are new to Kickstarter, a crowdfunding platform, be assured that the Etaker team guarantees 100% delivery for each reward purchased once the campaign ends. Our team will keep you informed of the latest shipping and delivery schedules. We can't wait to get this incredible power station to you!